Contact Us

Our Investor Services Team is here to help with any general questions regarding BlackRock investments. 

Also the Team can provide a telephone dealing facility and answer any request for literature and valuations.

Please contact us on:

UK Head Office

BlackRock Investment Management (UK) Limited
12 Throgmorton Avenue
London
EC2N 2DL
020 7743 3000
Fax: 020 7743 1000

Unit Trusts and Investment Trusts

Offshore - Luxembourg funds

Isle of Man

uk.investor@blackrock.com
0800 445 522
Fax : 0870 707 0144

investor.services@blackrock.com
020 7743 3300

iom.investor@blackrock.com
01624 671128

*(Monday to Friday, 8.30am - 6.00pm. Deals can only be placed up to 5.30pm)*


Complaints

At BlackRock we take all complaints seriously. If you wish to complain please contact the relevant department as shown above. For further details of how we will handle your complaint please read our complaints handling procedures.

You may also be eligible to complain to the Financial Services Ombudsman, please refer to www.financial-ombudsman.org.uk for further information and contact details. 

Scams and fraud

Please be aware that during this time of the coronavirus (COVID19) outbreak there is a heightened risk of fraud by unscrupulous individuals seeking to take advantage of the present situation. Accordingly, you should use caution in responding to unsolicited investment proposals or requests for your personal information.

In particular, we are aware of specific instances of unauthorised use of our name by individuals purporting to represent BlackRock Advisors (UK) Limited and offering investment products that are not genuine, including but not necessarily limited to the ‘BlackRock Institutional Bond Fund’ and the ‘BlackRock Investment Fund’. These are not genuine BlackRock funds products. BlackRock does not solicit investments from retail clients or request personal information over the telephone. We are in contact with the relevant financial authorities as well as the police, and are closely monitoring this situation.

If you have any concerns about a proposed investment related to BlackRock please contact us on 020 7743 3000 before you take any action. You can additionally review the Financial Conduct Authority’s ScamSmart website.