Contact Us

For more information on BlackRock as well as our products and services, please do not hesitate to contact us.

Customer Services Centre iShares ETFs
+852 3903 2688 +852 3903 2823
clientservice.asiapac@blackrock.com iSharesAsiaEnquiry@blackrock.com
Mon - Fri, 9:00 a.m. - 6:00 p.m. HKT Mon - Fri, 9:00 a.m. - 6:00 p.m. HKT

You can call the respective service centre hotlines between business hours 9:00am and 6:00pm, Monday to Friday, Hong Kong time to speak to our service centre representative. Alternatively, you can also reach out to your Client Business Representative (if applicable).

At BlackRock we take all complaints seriously. If you wish to complain please contact us by phone or emails as shown above. We have complaint handling procedures in place to ensure that complaints are handled fairly and promptly. We will handle or channel to the relevant party any enquiries or complaints from investors and revert to the investors as soon as practicable.

Hong Kong Office

Mailing Address Registered Address
BlackRock Asset Management North Asia Limited 16/F Champion Tower
Three Garden Road
Central
Hong Kong
15/F, 16/F, 17/F Champion Tower & 17/F ICBC Tower
Three Garden Road
Central
Hong Kong