Contact Us

For general enquiries regarding iShares ETFs or mutual fund investments, please contact: GroupBlackRockIsrael@blackrock.com

BlackRock takes all complaints seriously and is committed to investigating all complaints competently, diligently and impartially.

Complaints should be made in writing, providing BlackRock with as much clear and accurate information as possible, Address: Alon Tower, 94 Yigal Alon Street, Tel Aviv 6783139, Israel

Email: blackrockisrael@blackrock.com

BlackRock is committed to responding to complaints within a reasonable period of time. As a firm, BlackRock will aim to resolve complaints within eight weeks of receipt.

BlackRock operates in Israel as an unlicenced branch of BlackRock Investment Management (UK) Limited (“Israel Branch”) and as such has no obligation to receive and respond to complaints in a manner designated by local regulations applicable to locally licenced entities supervised by the Israel Securities Authority (“ISA”).

FAQ

  • A list of BlackRock listed ETFs can be found in the following link Digital Bookmark

    More information about the products can be found on BlackRock Israeli website https://www.blackrock.com/il

    Please reach out your bank, financial intermediary, financial advisor, or family office for seeking advice or guidance on which financial product may suit your needs and objectives.

  • Funds not listed on the Tel Aviv Stock Exchange have not been approved by the Israel Securities Authority (ISA) and no action has been taken or will be taken in Israel that would permit a public offering of the Fund.

    BlackRock Investment Management (UK) Limited, Tel Aviv Branch (“BlackRock Tel Aviv”) is not licensed by the ISA and as such is restricted from providing information about non-registered funds. However, you can find below detailed insights into BlackRock locally registered funds. These are registered on the Tel Aviv Stock Exchange and are designed to meet a variety of investment needs. Digital Bookmark

    Should you require further details on our non-registered funds, or assistance with your investment decisions, your financial intermediary or bank’s advisory department will be able to provide you with all the necessary information and support.

  • Individual investors cannot directly invest or open an account with BlackRock.

    For further details on how to invest in the full range of BlackRock’s products, or assistance with your investment decisions, your financial intermediary or bank’s advisory department are best positioned to provide you with all the necessary information and support.

    However, you can find below detailed insights into BlackRock locally registered funds. These are registered on the Tel Aviv Stock Exchange and are designed to meet a variety of investment needs. Digital Bookmark

  • BlackRock Tel Aviv is not licensed by the Israel Securities Authority (ISA), as such, is restricted from providing tax advice or any other information about our funds to individuals. This means that BlackRock Tel Aviv is unable to offer tax guidance.

    For detailed tax information and assistance, please consult with a tax advisor, tax professional or your financial intermediary who can provide you with tailored advice and support.

  • Be wary of fraudulent communications claiming to be from BlackRock, impersonating BlackRock employees, officers or directors or attempting to promote false training or investment opportunities.

    For more information and assistance please follow this link Be aware of scams and fraud | BlackRock