Contact Us

BlackRock takes all complaints seriously and is committed to investigating all complaints competently, diligently and impartially.

Complaints should be made in writing, providing BlackRock with as much clear and accurate information as possible, Address: Rothschild Center, Rothschild Blvd 22, Tel Aviv-Yafo, 6688218, Israel

Email: blackrockisrael@blackrock.com 

Complaints on matters concerning BlackRock’s Foreign Funds registered for sale in Israel should be made in writing, providing as much clear and accurate information as possible, to BlackRock’s local appointed foreign fund manager's representative in Israel in respect of registered funds:

Address: HaBarzel St 19א, Tel Aviv-Yafo, 6971026, Israel

Email: PBR@altshul.co.il 

BlackRock and, where applicable, its local appointed foreign fund manager's representative in Israel in respect of registered funds, are committed to responding to complaints within a reasonable period of time.  As a firm, BlackRock will aim to resolve complaints within eight weeks of receipt.

BlackRock operates in Israel as an unlicenced branch of BlackRock Investment Management (UK) Limited (“Israel Branch”) and as such has no obligation to receive and respond to complaints in a manner designated by local regulations applicable to locally licenced entities supervised by the Israel Securities Authority (“ISA”).